EMERGENCY PROTOCOL, GENERAL SAFETY PRACTICES AND PLAN
In the event of any reportable incident or emergency like fire, bomb threat, natural disaster, utility failure, medical, violent behavior, neglect, abuse and any other threatening situation; the direct care staff in particular and all staff collectively has the responsibility to follow the agency emergency procedure for specific program or event. The agency nurse must be contacted first for all medical emergencies by the direct care staff and where there is no agency nurse, the direct care staff’s supervisor. If it is a serious or life threatening emergencies like a fire, police matter, serious health emergency, the counselor will call 911, then call the nurse and then the Program Coordinator. Where the Nurse cannot be reached, call Program Coordinator. If both cannot be reached call 911 and call Program Director. Where the Program Director cannot be reached, call the Chief Executive Officer. The legal Guardian of the individual served will be contacted within 24 hours by the Program Director who will also contact the lead and core service agencies within 24 hours. Other emergency contact available shall be provided for consumption of all staff and/or individual served. For instance in Maryland: Domestic violence/sexual assault-4108286390 or 1800mdhelps, Child abuse (parent anonymous)-4102437337, Maryland youth crisis hotline-18004220009, First call for help- 4106850525 ,Poison center-4107067604, BGE emergency-4106850123, South Baltimore Family Medical Center Cherryhill-4103543037, South Baltimore Behavioral Family Center Cherryhill-4103542000, Substance Dependency Information and Assistance-4108870624, Community Assistance Network-4108870631, Social Service (information)-4108872800, Baltimore City Public School System (information) 4103968700, Baltimore City Dept. of Health- 4103961398, Baltimore City Commission on Disability- 4108873580, Locate A Child Care- (information)-4108876171, MTA Bus Information-4105395000, Child Abuse Services-18004466233, Sexual Assault Crisis and Referral Services-rape, abuse & incest network (crisis hotline)-1800656hope, Maryland Coalition Against Sexual Assault-18009837273, Department of Juvenile Justice-intake-4103213700, Victim Assistance & Restitution-4104555022, Child Protective Services-4108872800 and Baltimore City Attendance Intervention Center (Baltimore City main line)- 4103963100.
These and other emergency contact information is posted at a location adjacent to the telephone in the physical plant and updated annually by the Program Director. Similar information are provided for facility outside Maryland. Detailed written evacuation plans is posted conspicuously on each floor. There is emergency drills at unexpected times and conditions every month. All staff are trained on the drills, documentation and how to assist individuals with disabilities. All incidents must be documented. First aid and Fire Extinguisher is maintained in the physical Plant and vehicles used for transporting the individual served. No firearms, chemicals or any form of weapon or dangerous item like candles, matchboxes, and flammable materials is allowed in the physical plant. Evacuation Plan includes but not limited to direction of movement e.g. using arrow signs, Caution signs or notice e.g. do not run or panic, walk safely to a designated meeting point, make sure you are counted and notify your supervisor or emergency personnel of any injury.